Get your natural skincare goodies to you ASAP! We aim to ship all orders within 24 hours of purchase because we know you're excited to start your gentle skincare journey.
Most orders ship within 1-3 business days. Since each bar is handcrafted with love, occasionally we might need an extra day to ensure everything is perfect for you.
During busy seasons (think Mother's Day or holiday gift-giving!), shipping may take a bit longer as we work through increased orders. We'll always keep you updated if there are any delay
We use USPS & UPS for reliable, trackable delivery nationwide. You'll get tracking info as soon as your order ships so you can follow your package's journey to your door!
Just reach out - we're here to help and keep you in the loop every step of the way.
We want you to love your Blue Spruce Botanicals experience! If for any reason you're not completely satisfied, here's how we've got you covered:
Get your money back, no questions asked! Just contact us within 10 days of your purchase and we'll process a full refund once we receive your return.
We get it - sometimes a scent or texture just isn't the right fit for your skin. Send back your gently used soap within 10 days and we'll give you 50% store credit to try something else from our collection. Your credit is good for one month!
Email us with your order number and we'll get you set up! Return shipping is on you - we'll just need your credit card information to arrange UPS pickup, or you can drop your return at any USPS or UPS location using our prepaid label. We handle the paperwork, you handle the shipping cost - fair and simple!
A: Our soaps are handcrafted in small batches using only natural, toxin-free ingredients. No harsh chemicals, synthetic fragrances, or artificial dyes – just gentle, effective cleansing that’s perfect for sensitive skin.
A: Absolutely! Our founder’s military experience with harsh chemicals led to the creation of these gentle formulas. Each bar is made with skin-loving ingredients like shea butter, olive oil, and natural essential oils.
Our soaps have a 1-year shelf life, but we recommend using them within 3 months for the best essential oil scent experience
A: Yes! All our products are 100% plant-based and never tested on animals.
A: We aim to ship within 24 hours! Most orders go out within 1-3 business days since each bar is handcrafted with care.
A: We recommend our special Gentle Paws line for pets – it’s formulated specifically for their sensitive skin and safety needs.
A: Yes! Full ingredient lists are available on each product page. We believe in complete transparency
A: Our gentle formulas are perfect for the whole family, including children with sensitive skin. For babies under 12 months, we recommend checking with your pediatrician first – their delicate skin may need extra-gentle care, and we always want to err on the side of caution when it comes to your little ones.
